What are you doing to ensure customer loyalty?

I was driving on the interstate the other day when I passed two service vans for the same company – A Perfect Climate. I happened to notice that both vans had Riley Hospital license plates. I thought to myself “That company supports Riley Hospital, which makes me want to support them!” ¬†About a mile down the road, I noticed another company’s service vehicle and the … Continue reading What are you doing to ensure customer loyalty?