I was driving on the interstate the other day when I passed two service vans for the same company – A Perfect Climate. I happened to notice that both vans had Riley Hospital license plates. I thought to myself “That company supports Riley Hospital, which makes me want to support them!” About a mile down the road, I noticed another company’s service vehicle and the … Continue reading What are you doing to ensure customer loyalty?
As a small business owner, SEO may not be a term that you are completely familiar with. You may have heard it mentioned by your web developer or read about it in conversations about marketing. But what is it and how can you get better at it? In the most basic terms, SEO is a methodology of strategies, techniques and tactics used to increase the amount … Continue reading 4 Simple Ways to Increase Your SEO
Using social media is easy, right? Just set up a Facebook page or Twitter account and start posting. Sounds easy. Unfortunately, for businesses, it is not. “Doing” social media is one thing. Being good at social media is another. Consider this: on most days there are more than 1,000 job postings on monster.com with ‘social media’ in the title. That means that companies are willing … Continue reading Feeding the Social Media Beast
Whether you have a large marketing team and create a lot of content or a single person who does all of the work and has to prioritize content creation, there are several ways that you can use all of that great content in new ways. Be sure that the content you choose to repurpose is evergreen (timeless) and was well-received the first time your shared … Continue reading 5 Ways to Repurpose Your Best Content
One of the best ways to ensure customer loyalty and gain new customers is to ‘do unto others.’ People respect companies that support their local communities. It shows that an organization, big or small, is comprised of people that have a vested interest in the areas where they do business – and the people who live in those areas. Whether you are helping clean up … Continue reading Grow and retain customers through community involvement
When it comes to customer loyalty programs, there are two schools of thought. Continue reading Loyalty programs: Good customer service or necessary evil?
It’s a new year and for many people that means a fresh start. That could mean resolving to lose weight (we’ve all been there, right?) or stopping a bad habit. That is great for individuals, but what about for your business? There is no better time to plan a fresh start that could help you grow your business in 2017 and beyond. But for many … Continue reading What is your excuse?